Parcel got missing sent by Courier Company.
5 years ago
Hello Sir,
I sent a parcel on "Oct 2017" through a Courier to Mumbai from Ranchi, but the parcel got missing on its way towards Mumbai.
After putting repetitive pressure on the Owner of the courier he promised me that he will pay back the Parcel amount along with the Courier charges through the Company's Head Office.And, for the same purpose he requested me to provide the original purchase "cash-memo" receipt of the parcel to prepare a "Claim" document to send it to head office, for payment of Claim amount.
I provided him all documents and he prepared the "Claim Documents" in front of me, I also took a "PhotoCopy" of all the documents prepared, along with the Signature of Owner upon it to keep with me.
But today on 13/07/2018, After more then 8 months passed, he has not paid me the Claim Amount and makes several excuses when I try to pressurize him.
What sort of things can I do Legally, to recover my loss. what are my Legal rights as a consumer under this situation.
Kindly Help..
GANESH SHARMA
Responded 5 years ago
Ashish K Dongre
Responded 5 years ago
Mohd Imran
Responded 5 years ago
It is very simply, you can get issue a legal notice then
File complaint in Consumer Court. For legal notice you may send the details.
Rajeev Kumar
Replied 5 years ago
Sir, I have all the proofs and documents needed about this issue.
Only thing I want to know is how strong is my Case.
As the owner of courier says that "Courier Company" is not liable for any "Missing or Damaged" parcel.
What are the chances of getting Judgement in favour of me.
Thanks & Regards
Sushama
Responded 5 years ago
You have a legal remedy to send a legal notice upon courier services and take suggestion from your counsel. In the meantime of receipt of notice if courier services ready to fullfil your loss then ok but it is not ready then you file a complaint against the courier service in the consumer court for redressal of your loss.
Rajeev Kumar
Replied 5 years ago
Sir, I have all the proofs and documents needed about this issue.
Only thing I want to know is how strong is my Case.
As the owner of courier says that "Courier Company" is not liable for any "Missing or Damaged" parcel.
What are the chances of getting Judgement in favour of me.
Thanks & Regards
Ambrose Leo
Responded 5 years ago
Rajeev Kumar
Replied 5 years ago
Sir, I have all the proofs and documents needed about this issue.
Only thing I want to know is how strong is my Case.
As the owner of courier says that "Courier Company" is not liable for any "Missing or Damaged" parcel.
What are the chances of getting Judgement in favour of me.
Thanks & Regards
Johnson Thangiah
Responded 5 years ago
File the consumer case.
Rajeev Kumar
Replied 5 years ago
Sir, I have all the proofs and documents needed about this issue.
Only thing I want to know is how strong is my Case.
As the owner of courier says that "Courier Company" is not liable for any "Missing or Damaged" parcel.
What are the chances of getting Judgement in favour of me.
Thanks & Regards
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