Misguided by the counselor Misguided by the counselor

5 years ago

Sir extra marks study material offers a free trial to students. A counselor had come to us and he said that though the trial is of 15 days he will give us a time of one month. He also said that he himself will come and collect the tab if not interested. We got misguided. In their regulations it's written that you need to call customer care within 15 days if you want to return the tab. Because of the counselor's misguidance we were in the impression that we can return it in a month. Still we called him after 20 days and then he denied that you have got late by 5 days now it can't be refunded. We tried to record the conversation with the counselor later... In a round about way he has accepted that he told us that he will give us extra time but not clearly. Kindly suggest if there is a way out

Shanti Ranjan Behera

Responded 5 years ago

View All Answers
A.Dear Client,
You are also at fault.You should have read the terms and conditions which you you have not done. Best option is try to sort out amicably.If you fail, then go to the Consumer Court. Remember evidence in this case most crucial. You have the right to go to the Consumer Court.
Shanti Ranjan Behera, Advocate
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Deepak Yashwantrao Bade

Responded 5 years ago

A.Dear client kindly send them legal notice through lawyer
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Rajender Prasad

Responded 5 years ago

A.GIVE HIM A CLEAR NOTICE OF 15 DAYS. For details, please contact a family lawyer like me through vidhikarya.com
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

ARPIT BATRA

Responded 5 years ago

A.Initially, send a legal notice .
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Ambrose Leo

Responded 5 years ago

A.You have a fit case to file before the Cosumer Court/forum of your local jurisdiction, better to issue notice from a legal practioner from this panel for all aspects of the issues quickly & fille complaint before the consumer Court/ forum as per the act quickly.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Sushama

Responded 5 years ago

A.Hello
You can issue legal notice upon him and will file consumer case in consumer court.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 5 years ago

View All Answers
A.Dear Student,
You may get issue legal notice to him and file a consumer case in consumer court.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconAction to be taken if a public building is being constructed close to wall of my house
Dear Client, Property demarcation means physically dividing the property into metes and bounds (i.e. area and boundaries of each property will be made). Only the recorded owners of the property can a...
question iconFalse bills by broadband
Dear Sir, You just deny to pay such amount let them go to the Court or any other forum and you are not liable to pay the said amount.
question iconRegarding calling to contact lists
Dear Client, Your query requires more details to address it suitably. So, revert to us with full details of your query to enable us to respond to the query suitably., Apart, you can avail of our paid...
question iconMonthly maintenance
Dear Client, In the absence of any agreement specifying the payment of maintenance by a tenant, neither the Shopowner nor the Builder can demand the same outrightly and unilaterally from the tenant....
question iconElectricity cheating by landlord
Dear Client, In the given scenario, being a tenant of the said building, if the matter is not resolved by the landlord, then bring the matter to the State Electricity Supplying Agency complaining abou...