Harassment of senior citizen by branch manager to close diverge gold bond Harassment of senior citizen by branch manager to close diverge gold bond

10 months ago

Myself Shankarappa b akkaragalla aged 68 yrs , I had purchased gold diverge bond in 2017 and it has lock-in period of 5 yrs , which was in 2022 , I went to redeem and close gold bond after 5 visit he responded and told me to come in April to close and again I visited in April told to come in may and now he is telling to come in September, it’s harreasment for me he is not closing my gold bond account what I have to do kindly guide me

Chakrapani Madupu

Responded 10 months ago

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A.Shankarappa B Akkaragalla as discribed by you the problems you are facing you are hereby adviced to file a consumer complaint for recovery as well as minimise your approach in person
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Vidhi Samaadhaan Vidhi Samaadhaan

Legal Counsel Vidhikarya

Responded 10 months ago

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A.Dear Client,

You may write to the Grievance Cell of concerned Bond Issueing Authority and BanBking Ombudsman, make a Complaint before the Consumer Court and being a Sr. Citizen you speak out or report the matter to Elder Help Line No.14567 launched by the Govt. exclusively for redressal of grievances of Sr. Citizens of any kind.
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Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 10 months ago

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A.Dear Sir,
You may get issue a strong legal notice and if his attitude is not changed you can lodge complaint with Police and also go to Banking Ombudsman or Consumer Court.
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Vidhi Samaadhaan Vidhi Samaadhaan

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