not closing of loan account and issuing NOC after debt payment.
5 years ago
I had a mortgage loan from AU Small finance bank worth Rs.1140000/- 12 months back but due to some economical problem unable to repay the EMI and the interest was accumulated with penalty the total amount was 1232806/- till 1 dec18 but at the time of recovery the bank agreed to settle the loan at 1190000/- as full and final amount paid till 20 dec2018 to foreclose the loan account and issued the settlement letter stating same. As per the agreement I transferred the whole agreed amount of Rs. 1190000/- on 20 dec 18. But although transferring the amount the bank had not closed my account and issued a NDC till date and not responding any further. What should I do in this case ? Is their any faster way to get the account closed and get NDC ? Can I file complaint in any tribunal?
Chinmoy Patra
Responded 5 years ago
ROBERT D ROZARIO
Responded 5 years ago
Rameshwar Dadhe
Responded 5 years ago
First talk to the Manager of the concerned bank.
Next talk to the Regional Manager and try to sort it out with all papers and see how much time they will take.
Next step is Head Office.
Ask them how much time they will take.
Shanti Ranjan Behera
Advocate
Please lodge complaint with Banking Ombudsman