icon My local isp is not refunding the security amount and availing poor service

Hi, I have paid an amount of 7000 in advance to my local internet service for a year. However, internet service provider is constantly struggling to deliver uninterrupted service to us from sometime n

3 Response(s)

2 months ago


A. Dear Client,
In the absence of explicit terms and conditions stating otherwise, you may consider discussing the possibility of a refund for the remaining 6-month advance payment with the company. Highlight the dissatisfaction with the services provided and express your concerns about the termination of services. While there might not be a guarantee, engaging in open communication with the company could lead to a resolution. However, the legitimacy of your request may depend on the specific contr ...ReadMore

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icon Service scam

If we raise complaint we can get back to out amount

2 Response(s)

2 months ago


A. Dear client,

The process of consumer complaint is to first file a complaint either through an affidavit to your nearby consumer redressal forum or through the consumer complaint national helpline at 1800-11-4000 or 1915.

The complaint can be filed through a plain paper. If you are approaching the district forum, the claim should be less than 20 Lakhs. You will be required to pay certain fees if the complaint is physical. In most cases, if the complaint is valid, the consumer will get a refun ...ReadMore

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icon Online Shopping website not giving refund

Hello, I have bought a bulk order of hot water bags on an online shopping website and now those all products are defective. when I received my package I made an unboxing video too as a proof that I go

2 Response(s)

2 months ago


A. Dear Client,
For transactions or services conducted online, file a complaint against the service provider through the e-daakhil portal (https://edaakhil.nic.in/), as per the Consumer Protection (E-Commerce) Rules and Consumer Protection (Direct Selling) Rules, 2021 introduced by the Consumer Affairs Deptt of Govt. of India and State Govt. This online platform can expedite grievance resolution. If unsuccessful, consider filing an offline complaint against the online service provider at the Distri ...ReadMore

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icon akash byjus cancellation of nach and claim refund

Applied for cancellation of nach and claim refund on December due to nach mandate period and EMI period and amount difference. But now they are saying cancelled loan but couldnot get confirmation mail

2 Response(s)

2 months ago


A. Dear client,

Please visit your bank to cancel the E-mandate for EMI. Furthermore, call Byjus customer care hotline and refer to them about the cancellation policy. As part of their refund policy, byjus should refund the product money if you are not fully satisfied with the course.

You may also file a consumer dispute against Byjus in the National Hotline number of 1800-11-4000. Article 2 of the Consumer Protection Act, 2019 talks about consumer dispute which means that any dispute derived f ...ReadMore

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icon Byjus not giving my refund

Sir, i enrolled a course in byjus on October and within the free lock period I mailed for cancellation i recieved the cancellation ticket too.. but there is no call form their side.. once after three

2 Response(s)

3 months ago


A. Dear Client,
BYJUS being an educational service provider is accountable to its student customers for any deficiency in service or unfair trade practice. An aggrieved student dissatisfied with the service of a coaching institution can file a complaint under Sec.35 of the Consumer Protection Act, 2019 before the Dist. Consumer Commission on the ground of deficiency in service claiming refund of coaching fees taken in advance for the whole session by the service provider BYJUS who cannot claim it ...ReadMore

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icon FEE REFUND ON A pro-rata basis

Subject: Request for Refund of Remaining Coaching Fees Respected Authorities, I am writing to inform you of the coaching services I enrolled in a coaching. I hail from an economically unstable back

2 Response(s)

3 months ago


A. Dear client,

As a coaching institute, it is liable to refund you back on any sort of dissatisfaction. You can file a consumer complaint against the coaching institute as per the Consumer Protection Act, 2019. You may also file an online complaint at https://consumerhelpline.gov.in/. Recently, the Haryana high court held that one may file a consumer dispute against a coaching institute.

Additionally, you may also issue a legal notice to the coaching institute along with other aggrieved member ...ReadMore

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icon Club House

I am living in an Apartment which has a Club House. There are various facilities in the club house like party hall, Terrace party hall, Table Tennis room, Gym, billiards room, badminton area and so on

2 Response(s)

3 months ago


A. Dear Client,
Regarding your first question, it is important to clarify that a Clubhouse within a gated society is considered a common area for the shared use of resident members. It cannot be classified as commercial space unless explicitly defined as such in the Deed of Conveyance for the flat. Resolutions in society meetings do not alter the property's status. Moving on to your second query, contracts entered into by the Board of Managers with third-party vendors for various services related t ...ReadMore

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icon Asking money

Hello this is sravan kumar recently I applied for dataentry job in quicker then I received a call from learn n earn and asked me to join in their company they took my selfie digital signature and aadh

2 Response(s)

3 months ago


A. Dear client,

Your job cannot legally ask you to pay for working there.

With regards to the phone call, you may file an enquiry with the consumer commission of India. You can file a complaint in either whatsapp or through phone call in the number of 1800-11-4000 or 1915.

Please visit the website https://consumerhelpline.gov.in/ for more details.

Thank you

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icon Flipkart denied invoice for my product

I bought Redmi Note 7 pro from Flipkart in 2019 recently I needed the invoice for the phone in order to place an exchange and buy a new phone i contacted Flipkart regarding the invoice after invoice w

2 Response(s)

3 months ago


A. Dear Sir,
You are claiming the invoice after more than three years as such there are not legally bound to share such invoice at this distant time. However, you may use your good offices and have patience by writing to different wings of Flipkart organization.

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icon Credit Card Matter- District Consumer Forum

The President of the District Forum suggests that I compromise with the credit card company though there had been a fraudulent debit during the Covid Lock down time. Whom shall I complain about this a

2 Response(s)

3 months ago


A. Dear Sir,
You need not compromise and file a memo that you want the judgment on merits. If judgment goes against you. You may prefer appeal to the next appellate authority.

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