Refund from byjus
Refund from byjus
My daughter was on and off called by byjus people to take online GATE classes,den we deposited the requisite fee but just after attending one class she was not satisfied.We asked for refund the very n
3 months ago
A. Dear Client,
Start by documenting all communication and transactions with Byju's, including dates and details of the interactions. File a formal complaint with Byju's customer support, reiterating your dissatisfaction and the request for a refund. If there's no resolution, escalate the matter to higher levels of customer service, and consider reaching out through social media platforms to publicly express your concerns. Additionally, explore consumer protection avenues, such as filing a complain ...ReadMore
Reliance didnt provided warranty service and also didnt replied to the notice
I bought kelvinator kettle from Reliance smart store in 20-01-23. Product has 2 years warranty. It stopped working on 5-12-23. I contacted kelvinator support to avail warranty service. Kelvinator supp
3 months ago
A. Dear Client,
Consider documenting all communication, including emails, messages, and interactions with the store and manufacturer. Ensure you have proof of purchase and warranty details. If the law firm's notice wasn't successful, consult with another legal professional for guidance. Filing a case in the National Consumer Court in Delhi could be an option, but it's crucial to seek legal advice first to understand the merits of your case and the appropriate course of action. They can guide you on ...ReadMore
Hotel denying service
My relative stayed at a hotel for 6 months. This hotel initially charged him rupees 1500 per day 2 occupancy but later when her mother also came hotel raised charges to rupees 1700 saying 3 occupancy.
3 months ago
A. Dear Client,
In case a hotel fails to deliver the promised service after receiving service charges, constituting a deficiency in service as per Sec. 2(11) of the Consumer Protection Act, 2019, the customer has the option to take legal action. This involves serving a legal notice to the hotel and subsequently filing a complaint under Sec. 35 of the Consumer Protection Act, 2019. The complaint seeks compensation for substandard service and any associated harassment. It is crucial to initiate this ...ReadMore
REGARDING REFUND FROM BYJUS
I ENROLLED THE COURSE FROM BYJUS FOR MY DAUGHTER THEN AFTER THAT I CANCELLED THE COURSE WITH IN 15 DAYS AND AFTER THAT MY REFUND HAS BEEN APPROVED BUT AFTER 3 MONTHS NO ANY REFUND RECIEVED FROM BYJUS.
3 months ago
A. Dear Client,
If you have cancelled a course with Byju's, and despite the approval of your refund, you haven't received it within three months, you should take the following steps:
1.Contact Customer Support: Reach out to Byju's customer support immediately. Clearly state your concern, providing details about the cancellation, refund approval, and the elapsed time without receiving the refund. Ensure you have all relevant documentation available.
2.Email Communication:If you haven't already, send ...ReadMore
Commercial space in our residential apartment causing issue
Dear Sir, We are staying in an residential apartment first floor the past 1 year, now the builder made ground floor as commercial and given to a super market. Intially there is no transformer and gene
3 months ago
A. Dear Client,
Until and unless a residential property is converted to commercial property and permitted by the local municipal authority, a builder cannot lend or lease out a residential property for commercial purposes. So, you along with other residents of the building who are equally affected by the situation, may collectively bring the matter to the notice of the Municipal Authority and the Public Grievance Cell of the office of the concerned District Magistrate to resolve the grievance again ...ReadMore
society share transfer - 25k
Dear SME, (subject matter expert), The society has agreed to transfer the shares under my name after father's death 2 years ago. The delay happened as the society lawyer insisted on succession cert
3 months ago
A. Dear Sir,
If you wish the property/ shares transferred in your name you are supposed to pay such amount because if you in litigation it may be time consuming and expensive.
consumer protection act and pension
I am a pensioner from a central public sector undertaking.My ex employer has fixed my pension at a lower rate than what is due.Can I file a case in the consumer forum
3 months ago
A. Dear Client,
A complaint or dispute related to employment does not come under the purview of the Consumer Protect Act, In the case of Ministry of Water Resource & Ors vs Shreepat Rao Kamde (Civil Appeal No. 8472 of 2019 arising out of SLP (C) No. 26538 of 2019) decided on 06.11.2019. the Supreme Court has observed that a government servant is not a consumer under the Consumer Protection Act and cannot raise any dispute regarding the pension and retiral benefits before the consumer forum under th ...ReadMore
Original Certificate
Sir, I joined for UG program but unfortunately due to my ill situation i couldn't able to continue it. Now i m approaching the college to withdrawal of my course and to give back my originals but they
3 months ago
A. Dear Client,
If you find yourself in a situation where the college is not responding to your request for withdrawal and return of your originals, you can take several steps to address the issue. First, ensure that you have a written record of your communication with the college, including any requests you've made. Send a formal written request, preferably through email, outlining your circumstances and clearly expressing your desire to withdraw from the course and retrieve your original document ...ReadMore
Delay in delivery of service
I am order a books material from company and pay full payment and company Taking 43 days for delivering of book. After 44 days mail to company that my order not delivered. Them company said that curr
3 months ago
A. Dear Client,
Inordinate delay in delivery of books as per order amounts to deficiency in service. Since the business transaction is held online, the complaint over a deficiency in service and unfair trade practice claiming a refund of money and compensation for harassment required to be filed online mode through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introduced by the Consumers Affairs Deptt, GOI following the provision of Consumer Protection (E-Commerce) Rules and Consumer Prote ...ReadMore
Online product delivery issue
I have ordered a product in Ecom and they confirmed me that product will be delivered to me on the next day itself and for that one day delivery they charged me. After that there is no update on my pr
3 months ago
A. Dear Client,
If you collect the product accepting the delay, there is no cause of action or reason to continue with your consumer complaint. If you continue with your complaint it may cost you more than the product apart from the waste of time.
