Indusind bank account debit frozen Indusind bank account debit frozen

4 months ago

I received a MSG thaty account is debit frozen due I went to the branch 3 times and confirmed my LYC is updated but then ould not tell me why it was frozen and just staying the attachment order doesn't have much info and I have not received any email.or legal notice it's been 5 days what can I do now

Legal Counsel Vidhikarya

Responded 4 months ago

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A.Dear Client,
Apart from a variety of reasons for making a bank account debit frozen, once a complaint is received by the Cyber Crime Cell from any source regarding any fraudulent transaction caused directly or indirectly through your assigned Bank account, the concerned bank is directed to freeze or withhold the operation of the Bank account till the completion of the investigation into the said complaint. Accordingly, on receipt of instruction from Cyber Crime Cell the Bank withheld the operation of the said account marking a lien on it. So, in this situation, you have to wait for the completion of the investigation into the complaint by the Cyber Crime Cell and need to extend your cooperation in the investigation to get the matter resolved at the earliest so that the operation of your bank account is restored on the direction of the Cyber Cell. The length of time it takes to investigate a cybercrime can vary greatly depending on the complexity of the case, the resources available to the investigating agency, and the cooperation of the victim. The National Cyber Crime Reporting Portal(NCCRP) is an initiative of the Government of India to facilitate victims/ complainants to report cybercrime scams or complaints online. You can also register a complaint of cybercrime at https://www.cybercrime.gov.in/ to check the updated status of a complaint. You may consult with a cyber crime expert for further guidance and steps.
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