Money deducted by paytm bank
4 months ago
I have added money on paytm wallet through our family member debit card an amount of 6213 ₹ afterthat this amount is auto debited by paytm to say fraud complaint found against this transactions
A.Dear Client,
If you've added money to your Paytm wallet using a family member's debit card, and the amount has been auto-debited due to a reported fraud complaint, it's important to take prompt action to address the issue. Start by contacting Paytm customer support immediately and provide details of the transaction, including the date, amount, and the fact that it was debited due to a reported fraud complaint.
Paytm customer support can investigate the matter and guide you on the necessary steps to resolve the issue. Be prepared to share any transaction-related details, screenshots, or any other evidence that may assist in their investigation.
Simultaneously, contact the bank associated with the debit card used for the transaction. Inform them about the unauthorized debit and inquire about the possibility of initiating a chargeback or dispute resolution process to recover the funds.
Additionally, consider changing your Paytm account password and enabling two-factor authentication to enhance the security of your account.
If the issue persists or if you face challenges in resolving it, you may want to consider filing a formal complaint with the cybercrime cell or the appropriate authorities, providing them with all relevant details.
Remember to act swiftly, as timely reporting and cooperation with both Paytm and the bank can improve the chances of a successful resolution to recover the funds.
Thankyou
If you've added money to your Paytm wallet using a family member's debit card, and the amount has been auto-debited due to a reported fraud complaint, it's important to take prompt action to address the issue. Start by contacting Paytm customer support immediately and provide details of the transaction, including the date, amount, and the fact that it was debited due to a reported fraud complaint.
Paytm customer support can investigate the matter and guide you on the necessary steps to resolve the issue. Be prepared to share any transaction-related details, screenshots, or any other evidence that may assist in their investigation.
Simultaneously, contact the bank associated with the debit card used for the transaction. Inform them about the unauthorized debit and inquire about the possibility of initiating a chargeback or dispute resolution process to recover the funds.
Additionally, consider changing your Paytm account password and enabling two-factor authentication to enhance the security of your account.
If the issue persists or if you face challenges in resolving it, you may want to consider filing a formal complaint with the cybercrime cell or the appropriate authorities, providing them with all relevant details.
Remember to act swiftly, as timely reporting and cooperation with both Paytm and the bank can improve the chances of a successful resolution to recover the funds.
Thankyou
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A.Dear Client,
Once a complaint is received by the Cyber Crime Cell from any source regarding any fraudulent transaction caused directly or indirectly through your assigned Bank account, the concerned bank is directed to freeze or withhold the operation of the Bank account till the completion of the investigation into the said complaint. Accordingly, the Bank withheld the operation of the said account marking a lien on it. So, in this situation, you have to wait for the completion of the investigation into the complaint by the Cyber Crime Cell and need to extend your cooperation in the investigation to get the matter resolved at the earliest so that the operation of your bank account is restored on the direction of the Cyber Cell. The length of time it takes to investigate a cybercrime can vary greatly depending on the complexity of the case, the resources available to the investigating agency, and the cooperation of the victim. You may also consult with a cyber crime expert for further guidance and suitable steps.
Once a complaint is received by the Cyber Crime Cell from any source regarding any fraudulent transaction caused directly or indirectly through your assigned Bank account, the concerned bank is directed to freeze or withhold the operation of the Bank account till the completion of the investigation into the said complaint. Accordingly, the Bank withheld the operation of the said account marking a lien on it. So, in this situation, you have to wait for the completion of the investigation into the complaint by the Cyber Crime Cell and need to extend your cooperation in the investigation to get the matter resolved at the earliest so that the operation of your bank account is restored on the direction of the Cyber Cell. The length of time it takes to investigate a cybercrime can vary greatly depending on the complexity of the case, the resources available to the investigating agency, and the cooperation of the victim. You may also consult with a cyber crime expert for further guidance and suitable steps.
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