Misbehaved by recovery agent
3 months ago
what to do, if recovery agent come to home and started misbehaving, when credit card delay is not more than 30 days? How can I file a complaint?
A.Dear Client,
In the given scenario, one can file a complaint against loan recovery agents by visiting the local Police Station and sending a copy of the complaint to the concerned Bank. Complaints against these recovery agents appointed by the Bank can also be lodged at https://cms.rbi.org.in or by calling the helpline number 14440. The complaint can be submitted online or through an offline complaint filed at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017. A recent judgment by the Hon'ble Patna High Court (Dhananjay Seth v. Union of India, 2023 SCC OnLine Pat 1393, decided on 19-5-2023) directed the Superintendent of Police in all districts of Bihar to ensure that recovery agents of Banks and Financial Institutions do not take the law into their hands without a court order. Additionally, seeking a quick counseling session with a certified credit counselor can provide valuable insights into resolving or settling the matter effectively.
Thankyou
In the given scenario, one can file a complaint against loan recovery agents by visiting the local Police Station and sending a copy of the complaint to the concerned Bank. Complaints against these recovery agents appointed by the Bank can also be lodged at https://cms.rbi.org.in or by calling the helpline number 14440. The complaint can be submitted online or through an offline complaint filed at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017. A recent judgment by the Hon'ble Patna High Court (Dhananjay Seth v. Union of India, 2023 SCC OnLine Pat 1393, decided on 19-5-2023) directed the Superintendent of Police in all districts of Bihar to ensure that recovery agents of Banks and Financial Institutions do not take the law into their hands without a court order. Additionally, seeking a quick counseling session with a certified credit counselor can provide valuable insights into resolving or settling the matter effectively.
Thankyou
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A.Dear Client,
In the given situation, filing a complaint against the recovery agents in the local Police Station endorsing a copy of said complaint the the concerned Bank, a complaint against the loan recovery agents appointed by the Bank can be made at https://cms. rbi.org.in or by calling the helpline number 14440. The complaint may be lodged online or by filing an offline complaint and submitting the same at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017. In a recent judgment, the Hon'ble Patna High Court in the case of Dhananjay Seth v. Union of India, 2023 SCC OnLine Pat 1393, decided on 19-5-2023 directed the Superintendent of Police of all the districts in the State of Bihar, to ensure that within their jurisdiction no recovery agent of the Bank and Financial Institution might take the law into their hands without an order of the competent court of law. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path to resolve or settle the matter.
In the given situation, filing a complaint against the recovery agents in the local Police Station endorsing a copy of said complaint the the concerned Bank, a complaint against the loan recovery agents appointed by the Bank can be made at https://cms. rbi.org.in or by calling the helpline number 14440. The complaint may be lodged online or by filing an offline complaint and submitting the same at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017. In a recent judgment, the Hon'ble Patna High Court in the case of Dhananjay Seth v. Union of India, 2023 SCC OnLine Pat 1393, decided on 19-5-2023 directed the Superintendent of Police of all the districts in the State of Bihar, to ensure that within their jurisdiction no recovery agent of the Bank and Financial Institution might take the law into their hands without an order of the competent court of law. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path to resolve or settle the matter.
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