Cyber Fraud. Fraudulent Transaction on the credit card. Cyber Fraud. Fraudulent Transaction on the credit card.

1 year ago

Greetings.
It's about a fraudulent transaction on my credit card amounting to 49999. The transaction was executed on bajaj finance limited Pune Maharashtra on December 17th, 2022 at around 02:45 pm. I was swindled by gaining access to my mobile phone to obtain otp. In banking terms, it is a secured transaction but the access was gained fraudulently under the garb of video KYC. I have lodged a cyber fraud complaint followed by reporting the same matter to the bank's customer support. I am expecting a reversal of this transaction. What's the legal opinion?

Thanks & Regards.
Anonymous.

ROHIT DALMIA

Responded 1 year ago

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A.Dear Client!

If you have been cheated upon to give the KYC and the bank details were fraudulently obtained, then you can seek reversal of the transactions. Subject to the complai t was done within stipulated period as per RBI Norms.
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Kishan Dutt Kalaskar

Responded 1 year ago

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A.Dear Sir,
Such complaints are many and it seems the State and Central Governments failed to bring out a system which avoids such fraudulent transaction. Better to lodge complaint with cyber police and if there is no progress, then approach Court of Magistrate.
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