Y-AXIS Refund issue : The company is not respond to any calls . Y-AXIS Refund issue : The company is not respond to any calls .

5 years ago

I wanted to opt for a PR for Canada and went to Y-axis, I paid my fees. I had an option to go to Canada via a Study visa so I opted for that . So, the next day I gave the reason and said that I needed a Refund. Till now I had not signed any agreement of anything.

I spoke to the consultant and they agreed to refund and asked me to send a mail which i did. Its been 6 days I have no acknowledgement that they will refund nor am I able to contact them. The consultant is on leave for the past 5 days. I went continuously to the office which is 1 hour away from my house for 4 days then determined to get an answer I met the manager. He told me that they will try to help.

When every I try to contact their office no one picks up the calls. I need know if I can any legal action if something go wrong.

Shanti Ranjan Behera

Responded 5 years ago

View All Answers
A.Dear Mr. Vishal Rao PG,
Consumer Case can be filed on the basis of the documents you have.
Shanti Ranjan Behera
Advocate
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 5 years ago

View All Answers
A.Dear Sir
Please get issue a legal notice and file complaint before consumer forum
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Abhimanyu Shandilya

Responded 5 years ago

View All Answers
A.If you have the proof of paying the amount to them then you can take a legal action against them.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconMoney on hold
Dear Client, Even if it is your hard-earned money, the source of income is illegal and impermissible under the company's policy. So, you cannot demand or keep that income with you as a matter of right...
question iconDelay in work by interior designer and not providing copy of contract
Dear Sir, You may get issue a legal notice or approach Police and settle the matter failing which approach Consumer Court.
question iconRefund against service provide | study abroad consultancy
Dear Client, In the absence of a refund policy on cancellation of a contract midway, it may be a difficult task to get back the refund from the service provider. However, a service provider cannot de...
question iconOrder cancellation without user consent
Dear Client, A sentence of your query is reproduced herein that forms a part of the terms and conditions of your order cancellation policy to address your query suitably. Qoute "However, <store name>...
question iconService center failed to repair the phone
Dear Client, In the given scenario, serving a legal notice to the authorized service center, make an online complaint against them through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introd...