not closing of loan account and issuing NOC after debt payment.

5 years ago

I had a mortgage loan from AU Small finance bank worth Rs.1140000/- 12 months back but due to some economical problem unable to repay the EMI and the interest was accumulated with penalty the total amount was 1232806/- till 1 dec18 but at the time of recovery the bank agreed to settle the loan at 1190000/- as full and final amount paid till 20 dec2018 to foreclose the loan account and issued the settlement letter stating same. As per the agreement I transferred the whole agreed amount of Rs. 1190000/- on 20 dec 18. But although transferring the amount the bank had not closed my account and issued a NDC till date and not responding any further. What should I do in this case ? Is their any faster way to get the account closed and get NDC ? Can I file complaint in any tribunal?

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Chinmoy Patra

Responded 5 years ago

A.Issue a legal notice to the bank demanding NOC and loan closure as per settlement and if the do not consider you may file a consumer case or file application u/s 22c of Legal Services Authority Act before the Permanent Lok Adalat in your Jurisdiction.....Although you can file also a S.A in DRT but it wil be expensive.......and tribunal shall stick primarily to the loan agreement writeen terms.

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ROBERT D ROZARIO

Responded 5 years ago

A.write to the GRO/Ombudsman of the bank about your grievances

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Rameshwar Dadhe

Responded 5 years ago

A.First u should approach to the concerne bank higher authority and ask about it . Otherwise file complaint against them

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Shanti Ranjan Behera

Responded 5 years ago

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A.Dear Client,
First talk to the Manager of the concerned bank.
Next talk to the Regional Manager and try to sort it out with all papers and see how much time they will take.
Next step is Head Office.
Ask them how much time they will take.
Shanti Ranjan Behera
Advocate

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Kishan Dutt Kalaskar

Responded 5 years ago

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A.Dear Sir
Please lodge complaint with Banking Ombudsman

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