Urgent Help Needed with Secondhand Car Purchase Issue
6 months ago
Dear Sir,
I hope this email finds you well. My name is nitin, and I am writing to you today out of sheer desperation regarding a recent secondhand car purchase I made through a local car dealer in Gurgaon/Noida.
I want to convey my unfortunate experience and seek your assistance in resolving this matter. I purchased a secondhand commercial vehicle from this dealer, eagerly waiting to show it to my brother. However, our excitement turned into dismay when, upon closer inspection in the evening, we discovered that the car was not as described during the sale. It is plagued with numerous problems, some of which were intentionally concealed.
Naturally, I contacted the seller, and he initially promised to take the vehicle back and rectify the situation. The following morning, the seller, along with the dealer, arrived at my location and requested additional money while assuring me that he would reimburse me by the evening and take back the car. However, it has now been five days, and I have been relentlessly pursuing them for a resolution. They continue to make empty promises and avoid taking responsibility.
In my quest for a solution, I requested the owner's contact information, and I was able to reach him to discuss the transfer of the vehicle's Registration Certificate (RC) in my name. To my astonishment, the owner informed me that he is also in pursuit of the seller for unpaid dues and is urging me to visit his location in Faridabad. He has proposed a plan to transfer the RC with the assistance of a lawyer and court proceedings.
Regrettably, I have growing doubts about the situation. I fear that if I visit the owner's location as suggested, there is a risk that he may seize the car, and the money I initially paid to the seller for his vehicle may never be recovered.
I am writing to you with a plea for assistance in resolving this complex and distressing matter. If you or anyone you know can provide guidance, legal counsel, or any form of support, I would be immensely grateful. My email address is [email protected]. I am under considerable distress, unable to sleep for the past five days, and in dire need of a resolution.
I am looking forward to any assistance or advice you can offer in this situation. Your help would be a ray of hope in what has been a deeply troubling experience.
Thank you for taking the time to read my email, and I hope to hear from you soon.
Reach out to consumer protection agencies in your area to report the issue and seek guidance on the available recourse for resolving disputes related to secondhand vehicle purchases.